Privacy Policy

Home » Privacy Policy

Last Updated: 29th Oct. 2024

Welcome to Lexivo Garden! At Lexivo.xyz, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our blog, and purchase products from our online store. Please read this Privacy Policy carefully. By accessing our website, you agree to the terms of this policy.

Lexivo Garden is your expert resource for everything Alocasia. Founded in 2020 by Lucas William, an Alocasia enthusiast from Australia, the site offers in-depth care guides, top-quality gardening tools, and practical tips to help you grow healthy, beautiful Alocasia plants. Join our community of plant lovers and explore ways to elevate your gardening journey!

Our website address is: https://lexivo.com.ng.

Information We Collect

We collect information in various ways to enhance your experience and provide our services effectively. The information collected includes:

Personal Information

We may collect personally identifiable information (PII) that you voluntarily provide, such as:

Name Email Address Shipping Address Phone Number Payment Details (processed securely by third-party payment processors)

Non-Personal Information

We automatically collect certain information about your device and interaction with our website, including:

  • IP Address
  • Browser Type
  • Operating System
  • Pages Visited
  • Date and Time of Visit
  • Referring URL

This data is used for analytics and optimization purposes.

How We Use Your Information

We use the information collected for purposes including:

  • Order Processing and Fulfillment: To process your orders and deliver products.
  • Customer Support: To respond to your inquiries and provide support.
  • Personalization: To enhance user experience and recommend products.
  • Marketing and Promotions: With your consent, to send promotional emails about products, offers, or updates.
  • Analytics: To monitor website usage and improve our content and services.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Recognize repeat visitors.
  • Analyze site performance.
  • Improve marketing and promotional efforts.

Cookies are small files stored on your device. You can control cookie settings in your browser, but disabling cookies may limit site functionality.

You may opt out of personalized ads by visiting Google Ads Settings or using your browser’s privacy settings. For more details on Google’s data collection practices, visit Google’s Privacy Policy.

Google AdSense and Third-Party Cookies

We use Google AdSense to display ads. Google may use cookies to serve ads based on your visit to our website and other sites on the internet. To understand more about how Google collects and processes data, visit Google’s Privacy Policy. You may opt-out of personalized advertising by visiting Google’s Ad Settings.

Third-Party Services

We may share your information with third-party vendors to improve our services, including:

  • Analytics Providers: We use Google Analytics to monitor traffic and usage patterns.
  • Payment Processors: Our payment providers handle payment details securely and in compliance with PCI-DSS standards.
  • Shipping and Fulfillment Partners: We work with shipping providers to deliver orders. Each third-party provider has its own privacy policy, and we encourage you to review their terms.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy can be found here: Gravatar Privacy Policy. After your comment is approved, your profile picture will be visible publicly alongside your comment.

Media

If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves exactly as if the visitor has visited the other website. These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking if you have an account and are logged in to that site.

Sharing Your Information

We do not sell or trade your personal information. However, we may share information in the following situations:

  • Third-Party Service Providers: For payment processing, analytics, and advertising (e.g., Google Analytics and Google AdSense).
  • Legal Requirements: When required by law or to protect our legal rights.
  • Business Transfers: If we sell or merge parts of our business, user information may be transferred to the new owner.

How Long We Retain Your Data

Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically. For users who register on our website (if applicable), we store the personal information provided in their user profile. All users can view, edit, or delete their personal information at any time (except changing their username). Website administrators can also view and edit this information.

Your Data Rights

If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including data you have provided to us. You can also request the erasure of any personal data we hold about you, excluding data we must retain for administrative, legal, or security purposes.

  • Access: Request access to the personal information we hold about you.
  • Rectification: Request corrections if your information is inaccurate.
  • Deletion: Request deletion of your information.
  • Data Portability: Request a copy of your data in a portable format.
  • Opt-Out: Opt-out of marketing communications and personalized ads.

To exercise any of these rights, please contact us at [contact@lexivo.xyz].

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Login Information Use

We use login information, including IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track user movement and use, and gather broad demographic information.

Service Providers Access

Lexivo Garden partners with various vendors who may have access to certain personally identifiable information on a need-to-know basis for evaluating service eligibility. Our privacy policy does not cover their collection or use of this information. We may disclose personally identifiable information to comply with legal requirements or to protect the safety of our users.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such data collection, we will take steps to delete it.

Data Security

We implement security measures to protect personally identifiable information. Access to this information is limited to qualified employees with password-protected access. Sensitive information, such as credit card details, is protected by encryption. Despite these measures, we cannot guarantee that security breaches will not occur.

Updating Personal Information

To update or correct inaccuracies in your personal information, please contact us at support@lexivo.com.ng.

Deleting Personal Information

We provide mechanisms to delete or deactivate personal information from our database by contacting us. Some residual information may remain due to backups and records of deletions, but it will not be used or sold.

Privacy Policy Changes

We will notify you of changes to our privacy policy by posting updates on this page. If changes may affect the disclosure of previously requested non-disclosure, we will contact you to offer options to prevent such disclosure.

GDPR and CCPA Compliance

If you are an EU resident, we comply with GDPR regulations, which require explicit consent for data collection. California residents are protected by the CCPA, which grants them similar rights.

For GDPR or CCPA requests, you may email us at contact@lexivo.xyz.

For more information on GDPR compliance, please visit GDPR Information.

External Links

Our Site may contain links to other websites. We encourage you to read the privacy statements of these linked sites as their policies may differ from ours.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Lexivo Garden
Email: contact@lexivo.xyz
Address: 642 Illinois Avenue,
Portland, Oregon, 97205, USA.